Frequently Asked Questions
Everything you need to know about your NRL gear and orders.
How long will it take for my jersey to be delivered?
Standard shipping within Australia typically takes 3-5 business days, while express shipping arrives in 1-2 business days. International delivery times vary by location.
Are the products on NRL Shop officially licensed?
Yes, every item we sell is 100% officially licensed by the National Rugby League, ensuring high-quality standards and supporting your favorite club.
What is your return policy for team apparel?
We offer a 30-day return policy for most items in original condition with tags attached. Please note that customized jerseys with personal names or numbers cannot be returned.
How do I know which size to order?
Each product page includes a detailed size guide. We recommend measuring an existing garment and comparing it to our charts, as fit can vary between brands like Classic, O'Neills, and Dynasty.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery's progress.
Do you offer international shipping?
Yes, we ship NRL merchandise to fans worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific country.